Delivery / Returns Information

 

Delivery Costs:

First class £2.75 for the first item, then 55p per additional item

Second class £ 1.00

 

Please allow 2-7 days for delivery.

 

Can I return an item?


If for any reason you are not satisfied with your books, you can return most ordered items to us within 30 days of receiving your despatch or collection notification email, as long as it is in re-saleable condition for a full refund or exchange (excluding the cost of the return postage). Always include a copy of your receipt/invoice with the parcel or at least your original order reference. 

 

Specific reasons for returning goods
DAMAGE - If the item is damaged upon receipt or collection please contact us within 7 days. The time limit for return is still 30 days for your convenience.

LATE DELIVERY - In the event of dispatched items being delayed or lost in the post we will offer to replace or refund:
15 days after dispatch if the item was sent UK 2nd Class
10 days after dispatch if the item was sent UK 1st class

About Us           

 

Nefertari Books' mission is to be a pioneering online bookstore providing the community with the most comphrensive  collection of black literature.  It is our aim to provide the widest possible choice  and conitunually serve and inspire people to read and study across all disciplines.  We seek to dispel the offensive myth that  there are no real records of our history and culture and that it is primarily oral. We have a wealth of culture that must be preserved in all formats and we will continue to encourage all writers, historians to continue their work utilising  all forms of media.

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